about the council board
The Anthem master planned community is directed by a seven-member Anthem Community Council (ACC) Board, made up of volunteer homeowners from each HOA. The Board oversees the Community Executive Officer, who is responsible for managing the ACC and with his or her staff, carrying out the policies and directives set by the Board.
ACC Board members serve the entire Anthem community. Each April, the Board selects a President, Vice President, Secretary and Treasurer from its members. The President is the presiding officer at all meetings of the Board. Each year, an election is held for open Board seats. Individuals are elected to serve three-year terms beginning and ending in April.
2019-20 strategic priorities
- Fostering positive and ongoing organizational development;
- Continuing to provide high-quality customer service, facilities and programs that enhance quality of life;
- Maintaining open and positive communication with community partners in the best interest of Anthem;
- Continuing to advocate on behalf of Anthem on issues of public safety; and
- Implementing the Facilities Master Plan projects.
ACC board of directors
Bob McKenzie, President | Country Club Representative
Current term: April 2018–2021
Retired, CPA and Government Affairs/Political Consultant
B.A. in Political Science; graduate work in economics and national security
Bob McKenzie first moved to Anthem in 2002, and nine years later, he and his wife, Sheryl, made the community their full-time home. Locally, Bob serves or has served as a Board representative on a number of ACC committees, including Community Planning and Development, Fiscal and Resource Management and the Utilities Panel. He is also a member of various Chambers of Commerce, charities and government committees/commissions in the Phoenix Valley and elsewhere. Bob and Sheryl have three children, six grandchildren and two great-grandchildren. As a Board member, he wants to continue advocating for transparency, fiscal responsibility and a commitment to providing recreational activity for all ages.
Darrin Francom, Vice President | Parkside Representative
Current term: April 2019–2022
Director - Operations, Power, and Engineering for Central Arizona Project
B.S. in Civil Engineering, University of Arizona
Darrin and his family have resided in Anthem for nearly 16 years. He is a registered Professional Civil Engineer and U.S. Navy veteran, having graduated from Officer Candidate School and Civil Engineer Corps Officer School in 1996. He has served in various engineering and management positions with the Central Arizona Project since 2001. Darrin’s desire as a Board director is to address the new challenges and opportunities facing Anthem, including on-going maintenance of aging infrastructure assets, future development and utilities.
Carolynn Hiron, Secretary | Country Club Representative
Current term: April 2019–2022
Retired CEO; Realtor
Bachelor of Commerce and Laws Degrees, University of Alberta
Carolynn has served Anthem as chair of the Fiscal and Resource Management Committee (FaRM) and currently is the Vice Chair of the Member Advisory Board of Anthem Country Club. She hopes to use her professional skills and experience, as well as her strong desire to give back to the community that has given so much to her, to continue the work of the Anthem Community Council to make Anthem what it is today. Carolynn and her husband, Henry, have been Anthem residents for ten years. They have a daughter, Lindsay and son-in-law, Ryan. When she’s not busy at work or in her volunteer roles, Carolynn enjoys hiking and golfing with her family.
Doug Sutherland, Treasurer | Parkside Representative
Current term: April 2020–2023
B.A. in History, Central Washington University
Doug and his wife, Grace, moved to Anthem ten years ago from western Washington, having lived there for more than 50 years. As a business owner, Doug became interested in working with the city of Tacoma, first elected to a position on the city council, then as mayor for two, four-year terms. He was then appointed as the first city manager of the new city of SeaTac. After three years, Doug successfully ran for the Pierce County Executive and served two, four year-terms before being elected as the Washington State Commissioner of Public Lands, where he served two terms. In Anthem, Doug served five years on the Parkside Board, three as its president. Doug and Grace have six adult children and eight grandchildren.
Barb Patterson, Director | Country Club Representative
Current term: April 2020–2023
Financial and Software Consultant
B.S. in Education, Iowa State University
Barb Patterson, an Anthem resident since 2013, was an instrumental voice on the pickleball courts and dog park as part of Anthem’s Facilities Master Plan process. She is the current president of Anthem AZ Pickleball Club, serves on the LEC committee for the ACCCA and the PAC Committee for ClubCorp, is a member of The Wednesday Club, and has been involved in various charitable organizations. She is married to Craig; they have three children and two grandchildren who live in Australia. Barb strives to continue open communication with residents in Anthem, increase resident involvement, and maintain fiscal responsibility.
Gina Richard, Director | Village Representative
Current term: April 2020–2021
ESS Instructional Assistant, Anthem Preparatory
B.S. in Business Administration; concentration in finance and marketing,
A 16-year resident of Anthem, Gina previously served the community on the Village at Anthem Condominium Council of Co-owners Board, as both secretary and president. As a long-time resident, her desire serving on the ACC Board is to give back to the community that has given her so much, and to represent the entirety of Anthem in addition to her HOA. Gina loves the hometown feeling of Anthem, with lots of other fun options not far away. She enjoys pickleball, traveling, reading, and home improvement projects with her husband and three teenage children.
Jacqueline Roersma, Director | Parkside Representative
Current term: December 2020–April 2021
Real Estate Broker/Agent
An Anthem pioneer, Jacqueline was one of the community's first homeowners and business owners (Phantom Realty) with her husband, Hans. She has previously volunteered on the ACC's Commercial Design Review Advisory Committee, assisted with and participated in every veterans parade, has hosted a booth at all but one Anthem Days, contributed to the Anthem Veterans Memorial, and has been involved with many other charities through the years. In her appointed role to the Board, she hopes to assist in protecting the interests of the community and its owners, to compassionately help those who may need assistance, and to increase owners' engagement in the community. Jacqueline enjoys rescuing animals, horseback riding, hiking, and traveling with Hans.
Terry Mullarkey, Community Executive Officer
The ACC Board of Directors appointed Terry as the CEO in October 2020. He brings a wealth of professional experience to his role, as well as nearly 15 years of Anthem residency and service to the community as the Finance Committee chairman, ACC Board Treasurer, Vice President and most recently, President. After receiving his B.A. from National Louis University and Texas A&M University, Terry’s professional career was as a program executive with IBM Corporation, where he held various leadership roles in locations across the country, before ultimately moving to the Phoenix area in 2002.
Terry has been instrumental in decisions that have impacted ACC Facilities Master Plan projects since 2015, including Opportunity Way Park, the pickleball courts, Community Center expansion, dog park, and currently underway, the skate park expansion. “These projects, as well as the day-to-day operations of our many facilities and amenities, impact the quality of life for all residents and businesses in Anthem. It is my privilege to serve in this role, and with the staff who manage the community’s resources with such care and pride.”
In his down time, Terry enjoys camping with his wife, mountain biking, and spending time with his three grandchildren.
Michele DeMichele, Community Operations Officer
Michele DeMichele was appointed as the COO in December 2019, after serving the ACC as the Director of Special Events (since 2008) and Civic Building Operations (since 2014). Michele oversees and supports Civic Building operations and programming, parks and facilities maintenance, the Community Center, and leads cross-departmental projects.
She holds a B.S. degree in Recreation Management from The State University of New York College at Cortland and an Associate’s Degree in Criminal Justice from Cayuga County Community College in New York. As the ACC's longest-tenured management employee, Michele has developed a rich understanding of Anthem's history and important issues and the community's continued progress; she has worked effectively with multiple ACC Boards of Directors, committees and community members.
Prior to joining the ACC in 2008, Michele served for over 20 years with the Boys & Girls Clubs of Metropolitan Phoenix, including eight years at the branch level and 13 years as an area director with oversight for up to 13 facilities at any given time. Her work involved ensuring safe operational programs and facilities, customer service, leadership and staff development, budgeting and fundraising, community collaborations, and extensive communication with the Board. She had responsibility for training and development for all staff. Michele has extensive experience in grant development and compliance, policy development, and has worked with local law enforcement entities to better serve the community.
Michele is an avid racquetball player and an accomplished baker, and enjoys art projects, outdoor and beach activities with her husband, grown daughter, and two furry friends Deasel and Twinkie.
Paul Conley, Community Financial Officer
Paul was appointed as the CFO in January 2020. He started his financial career as an asset accountant in the defense industry in Southern California. He then moved into private industry as CFO in retail furniture, warehouse distribution, third-party logistics, and airport services. This has brought to him a wealth of knowledge in all aspects of business finance, operations, and services. Paul has developed finance teams, policies, and procedures to accommodate and enhance the needs of the organizations he's served. Whether for the outside customer or others in the organization, Paul understands that quality service is one of the keys to success.
Paul received a B.A. degree in Economics from the University of California Los Angeles. He and his wife, Suzanne, are "empty nesters." Their daughter and son-in-law (USAF) live in Fort Walton Beach, Florida and their son, Alex, lives in Daytona Beach, Florida where he is a commercial airline pilot. Paul enjoys sailing, golfing, crafting, and the wonderful weather and people of Arizona.